What is concierge medicine and what are its advantages compared to traditional medicine?

Concierge medicine represents a personalized approach to healthcare, with special attention given to the individual needs of each patient. It includes the ability to contact your doctor 24/7, quick responses to health inquiries, and customized healthcare plans, all contributing to a high-quality and efficient medical service.

Concierge Medicina

Concierge medicine adapts to you and your health needs. Whether you need a home visit for a quick diagnosis or urgent therapy, or medication delivery directly to your door, we are here for you without the need to personally come to the clinic.

Concierge medicine is a healthcare model that puts the patient at the center, offering tailored healthcare services. This model allows for longer consultations, personalized care, and better availability of doctors, leading to a more comprehensive approach to your health. It differs from traditional medicine by providing patients with immediate access to their doctor, more flexible appointment scheduling, longer consultations, and comprehensive health monitoring. This approach enables a deeper understanding of the patient’s health needs and promotes preventive care, unlike the reactive approach more common in traditional healthcare systems. By choosing concierge medicine, you select a higher standard of care where your health needs are met with exceptional attention and expertise.

Why become our patient?

We bring you a new vision of personalized medical care that supports you throughout the year.

A live doctor consultation is a comprehensive analysis after which you will have clear next steps in your treatment – whether through treatment or further processing.

For minor inquiries and urgent situations, you can use telephone consultations or communication apps like WhatsApp or Viber.

Video consultations can be arranged both during and outside working hours, regardless of your location. If you are traveling, your doctor travels with you.

Home visits are available for cases when you want medical assistance without leaving the comfort of your home – whether taking blood samples for laboratory tests, administering treatments, or making diagnoses.

What does a typical visit to our clinic look like under the concierge principle?

Concierge medicine represents the pinnacle of personalized healthcare, where patients enjoy privileged access to their doctors and medical services. This approach emphasizes direct and continuous communication between the patient and the doctor, tailored health plans, and flexibility in providing medical services.

  1. Pre-scheduled Visit

Direct Communication: Patients have the option for direct communication with their doctor via modern communication channels, including phone, email, or apps like WhatsApp and Viber (video consultations are also available). This makes scheduling visits and consultations according to the patient’s individual needs easier.

Personalized Approach: Before the visit, the doctor already has a detailed understanding of the patient’s medical history and current complaints, allowing for personalized preparation for each visit.

2. Tailored Examinations

No Waiting: One of the key advantages of concierge medicine is minimal or no waiting time. Patients arrive exactly at the scheduled time, ensuring maximum efficiency and respect for their time.

Thorough Examination: The doctor conducts a comprehensive examination, dedicating the necessary time for a detailed analysis of the patient’s health status. This approach includes a comprehensive consideration of symptoms, concerns, and patient goals.

3. Flexibility and Availability

Home Visits: If needed or requested by the patient, our staff can perform home visits, ensuring that patients receive high-quality care in the comfort of their own homes. During a home visit, the following can be arranged with the patient:

  • Blood Sampling: Blood can be taken for necessary tests, and results are communicated electronically as agreed with the patient (via email, WhatsApp, or Viber).
  • Testing: Rapid tests for specific viral and bacterial pathogens can be performed.
  • Therapy Administration: Necessary therapy, such as intravenous therapy for nausea, vomiting, or pain, can be administered without leaving the comfort of home.
  • Vitamin Infusion: Vitamin infusions can be provided.
  • Wound Care: Wounds can be cleaned and dressed.

Direct Availability: Patients can directly contact their doctor at any time, 24/7, including video consultations for urgent inquiries, advice, or help in managing chronic diseases.

Personalized Health Plans

4. Tailored Therapy: Based on thorough examination and consultations, the doctor develops a personalized treatment plan that can be quickly adjusted according to changes in the patient’s health status.

Prevention and Wellness: Concierge medicine places a strong emphasis on prevention and wellness, providing patients with the resources, education, and support needed to maintain optimal health.

5. Integrated Care and Coordination

Specialist Coordination: If specialist referral is necessary, the concierge doctor actively coordinates all aspects of care, including scheduling appointments and communicating with other healthcare professionals.

Comprehensive Support: Patients have access to a wide range of medical services and tests, with continuous support and advice from their doctor.

Advantages of Concierge Medicine

  • Personalization: Medical care tailored to the specific needs and lifestyle of each patient.
  • Communication: Continuous and direct communication with the doctor ensures quick responses to health needs.
  • Flexibility: The possibility of home visits and tailored appointments increases patient comfort and satisfaction.
  • Comprehensiveness: An integrated approach to healthcare, emphasizing prevention, wellness, and coordination with other specialists.

Concierge medicine at our clinic represents the pinnacle of personalized care, designed to meet high standards of healthcare services for our patients. By providing direct communication, flexibility, and tailored health plans, we ensure that every patient receives the attention and care they deserve.

Send us an Inquiry or schedule a visit

For any questions you may have, feel free to contact us via the web form:

Uvjeti korištenja*(Required)

When to contact us?

Our clinic provides expert medical care for a wide range of health conditions, including:

  • Nausea, vomiting, and diarrhea
  • Cough, sore throat, and limb pain
  • General cold symptoms or flu-like symptoms
  • Elevated body temperature
  • Injuries, general wounds, or cuts that may require stitches
  • Wound dressing of any kind
  • Placement and replacement of urinary catheters
  • Insect stings (e.g., bees or wasps, etc.)
  • Ticks
  • Jellyfish burns
  • Bites and bite wounds (e.g., dogs, cats, snakes, etc.)
  • Inflammations (e.g., ear, bladder, or other organ inflammations in any form)
  • Allergic reactions of any kind
  • Prescribing medications (e.g., antibiotics, analgesics, etc.)

Address

Zametska 13, HR-51000 Rijeka

Click on the address link to view directions to our clinic

Emergency Medical Intervention Phone (24/7)

+385 95 206 1100

For emergency medical interventions, we are available 24 hours a day, 7 days a week.

Email

[email protected]

Do you have a general question? Interested in a more detailed explanation of our services?